In Laguna Hills, The Hills Hotel had a problem. The hotel had a dated, 40-year old analog system that needed upgrading to digital but was in the process of remodeling. GriffComm solved their problems by creating a 2 step plan for the upgrades. We completed the underground portion of the work to provide the hotel with a temporary cable service while the remodel took place.
In the second phase of the project a year later, we returned to the hotel to rewire all 147 rooms and the hotel common areas and switch the service to the permanent cable system. We worked with management to complete all work without disrupting the hotel guests or disrupting hotel business. As a result, the hotel was able to offer its guests the flat screen televisions and superior cable service that was critical for its success in customer satisfaction.
The Pacific Edge Hotel is a family-friendly Laguna Beach hotel that offers amazing views of the ocean. But what it couldn’t offer its guests were the functioning televisions and gaming systems they were expecting! The hotel brought in GriffComm to rewire its four separate buildings and bring them up to date with modern technology.
The buildings were repurposed residential historic homes, providing a challenge for modern wiring. We were able to rewire the existing structures while the hotel was open and conducting business. In addition to enhancing the cable speed and service to the functional levels modern families expect, we were able to add wifi service to the hotel grounds as well.
What happens with over 350 senior citizens don’t have a reliable phone or television service? Call GriffComm! That was exactly the case at Freedom Village, a senior living complex comprising two assisted living buildings and one skilled care facility. The 360 unit complex did not have a conduit system and its residents were paying the price. With terrible television reception and fickle telephone service, the residents were undeniably aggravated.
GriffComm was able to build a conduit system on the roof and rewire the entire complex with minimal disturbance to the residents. The mere 15 minutes of room access needed to provide the updates in service was well-received by the senior residents, who welcomed our team members as the heroes of the day for upgrading their service to ideal levels! Our own CEO Dawn Griffith even spent time on site with residents to help explain the process with them and hear their thoughts as work was completed.
We were invited to St. John Neumann Catholic Church to facilitate a first in Catholic Churches: the installation of cameras and television screens in the sanctuary. With over 9,000 parishioners, the church was chosen to be at the forefront of new technology.
The big challenge in the St. John Neumann Catholic Church project was ensuring we did not disturb the over 20 different services held in the sanctuary each week. Working with the church staff we were able to perform the requested work without sacrificing or disrupting the many masses, memorials, or confession hours on their busy schedule.
The Atrium Hotel located near John Wayne Airport in Orange County, CA caters to business executives but was lacking in updated wiring. The hotel lacked a conduit system and needed service to be efficient across its 208 guest rooms and private executive business center.
GriffComm created a conduit system and completely rewired the hotel, all without disrupting the important work of the hotel’s guests by working weekends when business guests wouldn’t be affected. The hotel was so pleased with the work that they hired us back a year later to extend that service to the outdoor barrand pool cabana areas so that guests were able to access TV and wifi from anywhere on the grounds.
With over 1,000 dorm rooms and weak internet service, the UCI dorms were not serving their residents to ideal standards. The university brought GriffComm in to upgrade the service over a very tight timeline school break.
With careful planning, our team was able to rewire the dorms to strengthen the internet signal and provide wifi to the rooms and common areas, all during a very short time period. This upgrade allowed students to work not only in their own rooms but to fully utilize the common areas for their laptop tasks as well.
When a hotel serves high-end clientele, guests expect the very best. This was the case at the St. Regis Hotel in Dana Point. Unfortunately, the hotel was on the LodgeNet system that badly needed to be replaced.
GriffComm was able to update the system to a cable provider seamlessly without disturbing the guests. The work was done without ever entering the guest rooms or disrupting the guest’s five-star experience. After the work was complete the St. Regis Hotel was truly ready to give its guests the luxurious experience they deserve.
Newport Beach was building a new civic center and wanted to make a splash with a live television broadcast grand opening announcement. GriffComm was brought in to provide the underground Cox fiber and coaxial system in partnership with the internal wiring by the union team.
With three days until the big announcement, the union workers were unable to complete the work, and the city turned to us to help save the day and make the broadcast occur without delay. GriffComm added more cabling to connect the system and complete the needed work to allow the broadcast to take place as planned. The city expressed its relief and satisfaction that their big day wasn’t delayed thanks to the fast work of the GriffComm team.
Dave,
I just wanted to drop you a note and thank you and your team for all your hard work on this project. Honestly I couldn’t be more pleased with the final outcome of the project. It looks great. I understand that this was a difficult job and working at a senior home can be difficult. Thanks again for making me look good.
Dawn/Dave,
I want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business.
Your crews have really been paying great attention to detail not only to the actual cabling scope of work, but working with property owners, property managers and our customers.
Abe Medina has especially been a key element in this aspect of work and also in his role as a Supervisor. He makes sure he has a great understanding of what is happening on the job and we appreciate that, as do our customers.
We look forward to doing business with you for years to come. Please pass on my compliments to the entire GriffComm team.
Thank you! That’s why GriffComm is our preferred vendor!
Excellent job on this one. It was a tricky one, but I checked it out this week and I was amazed at how they completed it! Please pass my thanks onto the crew that handled this one. Thank you!
Thank you Rob at GriffComm. Great job as usual!
David,
This morning Mike Kane informed me that he had received a call from the city inspector for Mission Viejo.( Kevin Peterson) Kevin informed Mike that Abe Medina was a very conscientious employee, he stated that Abe always calls him to let him know where and when he’ll be working and he always closes his permits when he’s finished. I honestly can’t remember the last time a city inspector has called to say what a good job someone was doing. Thank you for your professionalism.
David, Rob and Abe,
Thank you to all of you and your crews for your hard work on this time consuming and arduous cable replacement. It is greatly appreciated by all of us at Cox and our valued CB customers at Lakeshore Towers on Von Karman.
Hi David & Griffcomm team,
I just wanted to say that the (3) recent permit request pdf’s in my inbox this morning that you prepared for permit submission are the best I’ve ever seen a contractor do. They are so good, I just had to write and compliment you. Great work and thank you for helping me to be able to do my job in getting these permits.
Again, thanks for all the great work, you make us look good out there!
